Frequently Asked Questions
Everything you need to know about your Coghlan's experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range from 7-14 business days.
How can I return or exchange an item?
You can return unworn and unwashed items with original tags within 30 days of purchase. Use our online portal to generate a prepaid return label and select your preferred refund method or exchange size.
Are your materials sustainably sourced?
At Coghlan's, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit our factories annually for fair labor practices.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I modify or cancel my order after it's been placed?
To ensure fast delivery, we begin processing orders immediately. You have a 30-minute window after checkout to cancel or modify your order by contacting our support team via live chat.